Office staff was a pleasure to deal with, responsive to questions, and helpful. Installation for countertops was on time and professionally done. Favorite things about soapstone is the look. Problems with the soapstone is it can be rough on glass ware if you aren’t careful, I’m learning. But the maintenance with the soapstone is minimal. We would absolutely recommend soapstone and Soapstone Werks to our friends. Working with Greg and Wendy and all the other people at Soapstone Werks was a pleasant experience, when they said they would be at our house, they were on time and helpful during the entire process. Can’t say enough good.